Help Center

Welcome to The Fictional Tribune Help Center. Below you’ll find answers to frequently asked questions and guidance on how to get support.

1. Placing an Order

To place an order, visit our website and select your preferred package. Provide the required information, including the subject of your story, details you'd like included, and delivery preferences. Once your order is complete, you'll receive an email confirmation.

2. Delivery & Turnaround Time

Standard turnaround time is 7–10 business days. Rush options may be available at checkout for an additional fee. Orders are delivered digitally via email, and a printed version will be mailed to the shipping address you provide.

3. Revisions

We offer one complimentary round of revisions within 3 days of receiving your initial story. Additional revisions may be subject to a fee. Revisions are limited to corrections or minor edits — not full rewrites.

4. Cancellations & Refunds

Due to the custom nature of our stories, cancellations must be requested within 24 hours of placing your order. After that, all sales are final unless an error occurs on our part.

5. Contact Support

If you need help with your order, have questions about our service, or want to check the status of a delivery, please email us at makmak47@gmail.com. We typically respond within 1–2 business days.

6. Common Questions

• Q: Can I include photos in my order?
  A: Yes, you’ll have the option to upload photos during checkout.
  

• Q: Can I surprise someone with a story?
  A: Absolutely. Just make sure to include the recipient’s name and shipping details.
  

• Q: Can I reorder a printed copy?
  A: Yes, we’re happy to print and send additional copies for a small fee.